1. Are Guciano Shoes comfortable?
Guciano Shoes are comfortable because they are made of high quality leather and finished to the highest standards. More particularly, the lightweight hidden increaser ensures that our shoes weigh not more than normal footwear. Many of our models weigh even less than normal footwear and as a consequence they are very comfortable. In the very beginning you might need to get accustomed to the higher position of your foot. However, the wonderful feeling of being taller outweighs any initial discomfort you might experience. You will get accustomed very fast and you won't experience any discomfort in a short of time. Should you have any questions or concerns, please call our 24/7 customer service 1-877-440-6688.

2. Are Guciano Shoes good for daily use?
Yes, Guciano Shoes are good for daily use. You can easily wear them the whole day long at home, at work, at a party, at a wedding, at a meeting, etc. However, in particular situations like running, hiking, biking, ete. you should buy the shoes for their intended use.

3. Do I need to select a different shoe size than my currently size?
No, we recommend that you select the same shoe size than you generally wear. Our shoes are produced slightly bigger than the standard size range, however, you can insert an extra insoles in case the shoes are a little bit too large. As a small note, it is our experience that return customers generally select the same shoe size again, so you shouldn't worry too much about ordering the wrong shoe size. And if the shoes don't fit, you still have the right to return them and have them exchanged for free!

4. How can I place an online order?
The best and easiest way to order Guciano Shoes is through our secure server. Select the shoes you wish to order and click on the 'add to cart' and 'check out' buttons in the shopping cart window at the central of the screen. Simply follow the different steps while filling out the forms with your billing and shipping information. After reviewing your order, you will be asked to enter your credit card details. Once you finalize your payment, our system will process all the received information and a confirmation email will be sent for your records. Subsequently, we will pick & pack your order and have it handed over to USPS as soon as possible.

5. How long delivery times take and how much shipping costs for my orders?
Please read our Shipping & Delivery Times page which will answer all your questions.

6. Can I return my ordered shoes if the style, size, or color is not fit for me?
Yes, please read our Returns & Exchange page which will answer all your questions.

7. Can I return my ordered shoes if I change my mind?
Yes, please read our Returns & Exchange page which will answer all your questions.

8. If I am a new customer, how can I register for a new account?
Upon confirmation of your selected items on our website you will be taken to a 3-step check out procedure. nder the first step, click on the 'add to cart' button and the second step, click on the 'check out'. If you are a returning customer, login yourself by typing in your email and password. If you are a new customer, click on the 'continue' button and fill out all your personal information. You will be asked to choose your password. Your user-name is your email. Once you correctly filled out the form and submited successfully, you will receive an email with your personal details and your log-in information. For future orders, you can sign in using your email and password saving you lots of time filling out the forms again. Should you have any questions or concerns, please call our 24/7 customer service 1-877-440-6688.